Returns & Exchanges

Template — adjust the window and conditions to match your actual policy.

Return Window

We accept returns and exchanges within 7 days of delivery, provided the item is unworn, unwashed, with original tags attached and in its original packaging.

Non-Returnable Items

• Sale / clearance items (unless faulty)
• Innerwear and accessories, for hygiene reasons
• Made-to-order or custom-tailored pieces

How to Start a Return

Contact us via our Contact page with your order number and reason for return. We'll arrange a pickup or provide a return address, and confirm once your item passes inspection.

Refunds

Once your return is received and inspected, refunds are issued to your original payment method within 5–7 business days. Cash on Delivery orders are refunded via bank transfer or Easypaisa.

Exchanges

Need a different size? Let us know when you start your return and we'll ship the replacement as soon as the original item is received, subject to availability.

Faulty or Incorrect Items

If you received a faulty or incorrect item, we cover the return shipping cost — contact us within 48 hours of delivery with photos of the issue.